How to Write a Commercial Cleaning Services Contract Proposal

commercial cleaning services contract proposal

How to Write a Commercial Cleaning Services Contract Proposal

It is a well-known fact that the cleaning industry is very highly competitive. Each cleaning company will try to provide the best price to get new contracts.

Most cleaning companies promises of being the best, reliable, etc, then they bid lower in the contract.

Once they are awarded the contract they underperform and fail to fulfill their promises.

This means the genuine cleaning companies like yours who work hard and keep their customers happy have to find some unique way to win the sales process without lowering your bid.

Hence, you should use the commercial cleaning services contract proposal to mention how your cleaning company is different from your competitors.

In the article, we will tell you every detail of how you can write a commercial cleaning services contract proposal to, seal the deal, without lowering your price.

Here are the six things you should mention in a commercial cleaning services contract proposal, quote, letter or any other communication you have with your client.

1. Communicate about what and why you do.

2. Explain how you are better than your competitors.

3. Ask your client what they think about your services.

4. Communicate the impact of your services on the organization.

5. Communicate your commitment to your customers.

6. Inform them about your next steps.

1. Communicate about what and why you do.

commercial cleaning services contract proposal

Most of the businesses understand the need to communicate what they do but very few of them really explain that why they are doing it.

Let me explain you by an example:

If you are an owner of a cleaning company, then the client would ask you what you do.

You would answer – Cleaning Services in Florida.

Some of the other businesses would also explain how they do it.

Example – By providing quality services and meeting the client’s expectations.

But, there are very businesses who would tell about why they exist.

Example - To create meaningful jobs where the workers or cleaners are recognized and valued as their work impact the life of others.

The “why” have a huge impact on your business perception of the client. Using this approach you can easily build trust which will help you in getting your deal done.

The best place where you can describe your “why“ is at the beginning of your proposal.

2. Explain how you are better than your competitors

commercial cleaning services contract proposal

This is the most important point on the list. You should not mention about how you are different from your competition in just one section.

Your message should be woven into every aspect of your business proposal.

If you try to hint it subtly, then you would be misunderstood as someone who is afraid to do things differently.

For example, there are numerous companies who refer to themselves as the “best”. As I have already said above that you need to stand out from the crowd, hence using “best” in your title is not the best way (pun intended) to write a commercial cleaning contract proposal.

You need to use more unique qualities which you can highlight to your prospective customers.

If you are unable to find the point which makes you different, then think of the various processes in your business which has a positive impact on customer satisfaction.

    Do you treat your employees well? hence your cleaner turnover rate is low. This gives a very good positive impression of to the prospective client because they need to know that the cleaning company which they are hiring is a great place to work.

    Is there any unique method to measure the quality of work? For example – there is a company who hides a piece of cloth or a small coin in the workplace. The cleaner who finds it while working gets a reward from the company.

    Do you use the latest technology for cleaning? In a survey, it was said that 96% of the business owners hire the cleaning company who uses the latest and innovative technology for cleaning purposes.

3. Ask your client what they think about your services

commercial cleaning services contract proposal

I know you would think that your cleaning company is the best in your industry (confidence is good) but it is still important to ask others about their view of the company.

It is this reason that every cleaning business owners mention their social proof in their commercial cleaning services contract proposal.

Social Proof is when you use actions of other people to influence behavior, like reviews, ratings, case studies, endorsements, number of customers, etc.

Testimonials from previous or existing customers also play a very important role entrusting confidence to the new clients or customers.

For example, if you are sending a new proposal to a dentist’s office, then it is better to choose a testimonial from an existing dentist office which you clean. If not, then try to use the testimonial of a similar client.

4. Communicate the impact of your services on the organization.

commercial cleaning services contract proposal

If you work in a B2B (business to business) industry, it’s important to remember that even if you are selling a service to other business, it is a human being who signs the check and approves your proposal.

In a large organization, a fresh and clean office could increase productivity, fewer sick days and overall morale of the team otherwise the staff has to do the cleaning themselves.

In a small organization, the impact is more directed towards one person, which is the administrative staff.

It is his responsibility to make the office clean so that a client who visits their office has a good first impression.

5. Communicate your commitment to your customers

commercial cleaning services contract proposal

This can be very tricky if you don’t understand it well.

You have to be very serious about the customer satisfaction.

For example – The owner of the cleaning company Swept told their clients – We will pay you to fire us. Yes, that’s not a grammatical error. You read that right.

They said that they will pay the last month bills if they wanted to find a new cleaning company.

It is a very bold statement to make, but none of their clients took their offer.

Hence, you should clearly communicate your commitment to your clients and customers of what they can expect you when they hire your commercial cleaning company.

6. Inform them about your next steps.

commercial cleaning services contract proposal

This is not about how to sell your services but ensuring about the first few interactions with your customers.

You need to start your new relationship with customer-contractor on a right foot. They need to feel positive while working with you.

An important thing to mention is how and when you will collect the payment without any form of surprises while billing for the services.

A small advice we would like to give you is that bill at the beginning of the month instead of the end of the month. Sometimes it may take one, two or even three weeks to pay your bill.

Hence, the best practice is to ask for the payment the day you begin working so that you have money to pay for your cleaners for that period of time.

Conclusion

We all know, bidding on a cleaning job is a difficult work.

You need to identify the customer’s needs and challenges, the reason they have hired your company, and how can you fulfill their demands.

There would be a time where you spend several hours talking to the customer, walking into their office or space and writing the best proposal possible, so that they don’t go with the lowest bidder.

Remember that, each quote you write should be wrapped with a well-defined proposal.

It will take time to communicate the things we have listed above, but if you do it right then it would increase the chance of getting the commercial cleaning services contract proposal at the same rate you quoted.

Do you have any more points to mention in the commercial cleaning service contract proposal? If yes, then do mention in the comments section below.